Cbajj Bangladesh places the highest importance on the privacy of every user. In this policy, we clearly state what data is collected, how it is used, and what your rights are.
Last Updated: January 2025
Your name, email address, mobile number, and date of birth are collected when you create an account. This information is necessary to verify your identity and manage your account. It is also used for age verification in accordance with applicable laws in Bangladesh. The information you provide is always stored in encrypted form and protected from unauthorized access. Registration data is never sold to third parties.
Necessary payment method information is collected during deposits and withdrawals. Full card numbers or bank account details are not stored on our servers. Transaction history is used solely for account verification and fraud prevention purposes. All financial data is kept secure in accordance with international security standards. Specific transaction data may be provided to regulatory authorities in Bangladesh as required.
Your activity on the platform, login times, browsing patterns, and device information are collected automatically. This data is used to improve service quality and resolve technical issues. Your IP address and device identity are logged for security monitoring purposes. For mobile app users, operating system and app version information may also be collected. This log data is automatically deleted after a set period.
Cookies are used on the cbajj website to help improve your browsing experience. Session cookies are used to maintain login status and save preferences. You can manage cookies through your browser settings, though some services may be limited as a result. Analytical cookies are used solely to evaluate platform performance. Third-party advertising tracking cookies are not used on our platform.
Collected data is primarily used for account management, identity verification, transaction processing, and customer support. Data is analyzed to ensure platform security and prevent fraud. Your preferences and usage patterns are analyzed to provide more relevant services. Data may be used where necessary to meet legal obligations in Bangladesh. Your data is never used for marketing purposes without your consent.
Cbajj never sells your personal data to third parties for commercial purposes. Limited data may be shared with trusted payment gateway partners for payment processing. Relevant data may be provided in response to legal orders or requests from regulatory authorities. All third-party partners are contractually bound to comply with our privacy standards. Users will be notified in advance of any changes to data sharing practices.
You can request to view and correct your stored information at any time. After account closure, you may request deletion of your personal data within a specified period, though certain information may be retained due to legal obligations. You have the option to opt out of marketing communications at any time. You also have the right to object to the processing of your data. To exercise these rights, please contact our support team.
If you have any questions or concerns about the privacy policy, please get in touch with us. Our data protection team will process your request within 7 business days. Contact email: [email protected] — you can send any data-related requests to this address. We take every request seriously and strive to provide a prompt resolution. Protecting your privacy is one of cbajj's top priorities.